HOW IT WORKS

From Lead to Booked Job in Under 5 Minutes

Bookedly handles the first 60 seconds of every lead interaction—automatically. Here’s exactly how it works.

Step 1
Lead Submits Form
Timeline:0 seconds
A homeowner fills out a form on your website, Facebook ad, or Google ad.
What happens
  • Form submission triggers Bookedly instantly
  • Lead data (name, phone, job details) is captured
  • Bookedly prepares the first message
Step 2
Bookedly Texts in Under 60 Seconds
Timeline:Under 60 seconds
Within seconds, the homeowner receives a text message from your business number.
EXAMPLE MESSAGE
“Hi [Name], this is the assistant for [Your Company]. I got your request about [job type]. What kind of work are you looking for?”
What happens
  • Uses your business name and phone number
  • Personalizes the message with lead details
  • Asks the first qualifying question
Step 3
Qualifies Job Type & Urgency
Timeline:2–3 minutes
Bookedly asks 3–4 questions to understand the lead’s needs.
The 3–4 questions we ask
  1. Job type: Repair, replacement, inspection, storm damage?
  2. Urgency: Is this time-sensitive? (leak, storm, insurance claim)
  3. Location: Where is the property?
  4. Timeline: When do you need this done?
Example conversation
Bookedly
What kind of roofing work are you looking for?
Lead
Storm damage, need help ASAP
Bookedly
This sounds time-sensitive. I’ll send the booking link now.
What happens
  • Identifies high-priority leads (storm, leak, insurance)
  • Routes urgent leads to booking immediately
  • Disengages price shoppers politely
Step 4
Sends Booking Link or Routes to Team
Timeline:3–5 minutes
Based on the lead’s responses, Bookedly takes one of three actions.
What happens
  • High-priority lead → immediate booking
  • Qualified lead → booking after questions
  • Not ready → clean exit
ACTION 1
High-priority lead → immediate booking
Trigger: Storm damage, leak, insurance claim, urgent language
Example: “Here’s your booking link: [link]. Pick a time that works for you and we’ll get this handled.”
ACTION 2
Qualified lead → booking after questions
Trigger: Clear job type, reasonable timeline, ready to move forward
Example: “Got it. We can help with that. Here’s the booking link: [link].”
ACTION 3
Not ready → clean exit
Trigger: “Just looking,” “checking prices,” vague timeline
Example: “No problem. When you’re ready to move forward, feel free to reach out.”

What happens after booking?

Once a lead clicks the booking link, Bookedly stops messaging. Your team takes over from there.

Lead schedules an inspection on your calendar
Your team shows up and closes the job
Bookedly tracks the outcome (booked, completed, canceled)
Bookedly’s job is done. Your team’s job begins.

Behind the scenes: the technology

Bookedly is powered by Sintra.ai, a conversational automation platform designed for service businesses.

Twilio (SMS)
Sintra.ai (Intent)
Your CRM (optional)
Your Calendar (booking)
Everything is automated. Nothing requires manual intervention.

What makes Bookedly different?

Not a chatbot
Bookedly doesn’t answer questions or provide quotes. It qualifies leads and pushes booking.
Not a CRM
Bookedly doesn’t store long-term lead history. It converts leads into booked jobs, then hands off to your team.
Not a lead gen tool
Bookedly doesn’t generate leads. It converts the leads you already have (ads, website, referrals).
Bookedly is a job-booking system—nothing more, nothing less.

Performance metrics

Response time
Average: 47 seconds
Guarantee: Under 60 seconds
Booking rate
High-priority leads: 60–70%
Standard leads: 30–40%
Price shoppers: 5–10%
Time to booking
Urgent leads: 2–3 minutes
Standard leads: 3–5 minutes
Coverage
24/7, including nights, weekends, and holidays

Ready to see it in action?

Start your free trial — no calls needed. We’ll get you set up and live fast.